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Tips For Improving Your Customer Self-Service Strategy

Self-service - one of the most popular new trends in customer service We live in an age where customers are increasingly comfortable using technology and...

blb-pregled 25/11/2021

In Times Of Need, How Can Telcos Be There For Customers?

Can  customers trust Telcos? Today's customers want companies they can trust. Whether you are a B2B brand providing telecom services to large enterprises or a...

bltadm 15/11/2021

Why is Customer Self-Service Becoming So Important?

Self-service solutions are taking the world by storm In a digital environment, self-service offerings allow customers to bypass interacting with an agent and get the...

bltadm 02/11/2021

Giving Your Business an Edge with Digital Transformation

Digital transformation - the evolution of businesses Digital transformation or "DX" is not just a buzzword - it's a term that refers to the evolution...

bltadm 19/10/2021

Streamlining Processes in Telecommunications with Automation

How to speed up your business processes without compromising quality, security, and performance? Speed is of the essence for the success of a business. Time...

bltadm 06/10/2021

Join us at the Broadband World Forum 2021 in Amsterdam

On October 13 and 14, the Bulb Technologies team will be exhibiting at Broadband World Forum (BBWF), the world's largest event dedicated exclusively to network...

bltadm 01/10/2021

6 Automation Predictions for Beyond 2021

Where is automation headed? Prediction is a dangerous game these days - especially after the events of 2020, yet month after month we see more...

bltadm 23/09/2021

Telco Troubleshooting Automation

Deliver a superior customer experience while lowering costs As businesses and their teams become increasingly complex, the demand for simple, streamlined, intelligent workflows has never...

bltadm 16/09/2021

Intelligent information management best practices

On the path to greater digital efficiency, productivity, and scalability, businesses must find the best way to manage information and use it to their advantage....

bltadm 13/09/2021

5 Amazing Ways to Digitally Transform Customer Experience

Around 86% of customers say they're happy to pay more for a guaranteed good customer experience, and 49% of customers make impulse purchases based on...

bltadm 19/08/2021

The Ultimate Guide to Launching a Process Automation Project

As companies search for ways to make businesses more efficient, productive, and effective, automation has risen to the top of the must-have investment list. According...

bltadm 04/08/2021

The Benefits of Low Code Applications

In the last couple of decades, the technology available to companies around the world has accelerated at an incredible pace. On one hand, this innovation...

bltadm 21/07/2021

The impact of IoT on Customer Engagement

Most consumers connect with smart devices on a daily basis. Whether they’re asking their smart speaker to play their favourite workout tunes, or they’re asking...

bltadm 16/07/2021

Quick Digital Strategies to Improve Customer Experience

Not only are 86% of buyers willing to pay more for an excellent customer experience, but the more an item costs, the more they’re happy...

bltadm 09/07/2021

Why Enterprises Need Low-Code Applications

Gartner announced that low-code development technologies would rise to a value of $13.8 billion in 2021 and that the future would be defined by low-code...

bltadm 01/07/2021

IoT data and automation - connecting the dots

Connected devices are on the rise. Wherever you go these days, there are smart devices to simplify your life. Whether it’s a smart speaker that...

bltadm 17/06/2021