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Success in 2022 Depends on Your Customer Support Strategy

Are You on Track? Redefining customer support in 2022 could be the most valuable thing you do for your business. We live in a world...

bltadm 19/05/2022

6 Quick Tips to Improve Customer Experience in Your Contact Center

Is Customer Experience a Key Differentiator Today? Although the pandemic and challenges of recent years have led to a number of changes in the way...

bltadm 13/05/2022

Cable Operators Portfolio

Redesign your customer support and reduce costs at the same time Being a cable operator today is a major challenge. For starters, cable operators are...

bltadm 03/05/2022

Are You on the Right Path with your 2022 Automation Strategy Agenda?

Every Digital Transformation Needs Automation Strategy Automation strategy, cited by market leaders like Gartner as one of the most influential technologies for the next few...

bltadm 26/04/2022

New project venture

HT Mostar customer care to be powered by the Cempresso platform from Bulb   Zagreb, Croatia – April 24th, 2022 – Bulb Technologies, a software company specializing in...

bltadm 12/04/2022

Are Your Operations Agile Enough?

Adapting to Market Changes For many companies, speed and agility have been critical components of running a successful business for years. The faster you can...

bltadm 25/03/2022

5 CX Trends to Invest in During 2022

Which CX Strategies should you explore?   Customers are no longer willing to accept inferior experiences. Studies show that 60% of customers would leave a...

blb-pregled 15/03/2022

Global Technology Partnership

Bulb Technologies and NAGRA Focus on Delivering the Ultimate Connected Home Experience   Zagreb – February 23rd, 2022 – Croatian company Bulb Technologies, a regional technology...

bltadm 01/03/2022

Exploring the 5 Critical Areas of Telecom Transformation

Is it time to reinvent telecoms through a transformation? It is no secret that the telecommunications market is one of the most innovative and fastest-growing...

blb-pregled 22/02/2022

5 Customer Service Updates to Make Right Now

How to kickstart the new year with a great customer service strategy   Even though January is the month we most often associate with "resolutions,"...

bltadm 14/02/2022

How Digital Transformation Is Building Agility And Resilience

Digital transformation is a critical part of any company's strategy for success Around 70% of companies say they have a digital transformation strategy in place...

bltadm 03/02/2022

Why Digital Transformations Fail?

What You Can Do To Prevent Digital Transformations Disasters? Experts estimate that the value of the global digital transformations market will reach approximately $2744.68 billion...

bltadm 17/01/2022

What Does It Mean to Be Customer-Obsessed?

You have probably heard the term "customer-focused" before - but what about "customer-obsessed"? Customer obsession is considered by many market leaders to be the future...

bltadm 13/01/2022

Consumers are ready for 5G: Are you?

  Let us take a closer look at the rise of 5G Communications providers need to think about what their strategy might look like at...

bltadm 10/01/2022

Bringing Telecom Data to the Intelligent Edge for CX

The world of customer experience continues to evolve at a rapid pace In the last few years alone, we have seen the rise of video...

bltadm 23/12/2021

Important Things to Remember in Your Digital Transformation Project

Is digital transformation more than just a technological buzzword? For years, companies have been using technology to improve the efficiency and performance of their businesses....

bltadm 13/12/2021