Cempresso Suite
Powerful platform made to solve all issues even before your espresso cools down
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BEST PLATFORM FOR DIVERGENT CASES
Cempresso Customer Care
CEMPRESSO Customer Care is a new-concept software platform for customer support process automation and knowledge management.
THE BEST WAY TO IMPRESS A CUSTOMER IS TO MAKE SURE THEY NEVER HAVE TO CALL YOU TO COMPLAIN
Cempresso BPM
Cempresso Active Care can make this happen.
With connections to all network elements, CPE and various legacy systems, Cempresso enables streamlining of complex and long-running processes by BPM workflow.
USE THE VALUE OF DATA AND ADVANCE INTO PROACTIVE WORLD
Cempresso Analytics & Intelligence
Cempresso AI was designed to collect, process and analyse relevant data to generate actionable insights and trigger proactive actions to enhance overall customer experience level.
THE BEST WAY TO IMPRESS A CUSTOMER IS TO MAKE SURE THEY NEVER HAVE TO CALL YOU TO COMPLAIN
DACS
DACS is a centralized CPE device provisioning platform based on a telecom grade DHCP management server. As a core network service, DACS manages the allocation of IP addresses and configuration of CPE devices.
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