Blog

Giving Your Business an Edge with Digital Transformation

Digital transformation - the evolution of businesses Digital transformation or "DX" is not just a buzzword - it's a term that refers to the evolution...

bltadm 19/10/2021

Streamlining Processes in Telecommunications with Automation

How to speed up your business processes without compromising quality, security, and performance? Speed is of the essence for the success of a business. Time...

bltadm 06/10/2021

Join us at the Broadband World Forum 2021 in Amsterdam

On October 13 and 14, the Bulb Technologies team will be exhibiting at Broadband World Forum (BBWF), the world's largest event dedicated exclusively to network...

bltadm 01/10/2021

6 Automation Predictions for Beyond 2021

Where is automation headed? Prediction is a dangerous game these days - especially after the events of 2020, yet month after month we see more...

bltadm 23/09/2021

Telco Troubleshooting Automation

Deliver a superior customer experience while lowering costs As businesses and their teams become increasingly complex, the demand for simple, streamlined, intelligent workflows has never...

bltadm 16/09/2021

Intelligent information management best practices

On the path to greater digital efficiency, productivity, and scalability, businesses must find the best way to manage information and use it to their advantage....

bltadm 13/09/2021

5 Amazing Ways to Digitally Transform Customer Experience

Around 86% of customers say they're happy to pay more for a guaranteed good customer experience, and 49% of customers make impulse purchases based on...

bltadm 19/08/2021

The Ultimate Guide to Launching a Process Automation Project

As companies search for ways to make businesses more efficient, productive, and effective, automation has risen to the top of the must-have investment list. According...

bltadm 04/08/2021

The Benefits of Low Code Applications

In the last couple of decades, the technology available to companies around the world has accelerated at an incredible pace. On one hand, this innovation...

bltadm 21/07/2021

The impact of IoT on Customer Engagement

Most consumers connect with smart devices on a daily basis. Whether they’re asking their smart speaker to play their favourite workout tunes, or they’re asking...

bltadm 16/07/2021

Quick Digital Strategies to Improve Customer Experience

Not only are 86% of buyers willing to pay more for an excellent customer experience, but the more an item costs, the more they’re happy...

bltadm 09/07/2021

Why Enterprises Need Low-Code Applications

Gartner announced that low-code development technologies would rise to a value of $13.8 billion in 2021 and that the future would be defined by low-code...

bltadm 01/07/2021

IoT data and automation - connecting the dots

Connected devices are on the rise. Wherever you go these days, there are smart devices to simplify your life. Whether it’s a smart speaker that...

bltadm 17/06/2021

Unleashing the power of business with workflow automation enhanced with AI and ML

Automate anything, transform everything As businesses and their teams grow increasingly complex, the demand for simple, streamlined, and intelligent workflows has never been greater. With...

bltadm 15/06/2021

Embracing Hyper Automation: The New Age of Intelligent Automation

Identified by Gartner as the number one strategic technology trend for 2020, hyper automation is a concept in the early stages of rapid industrial growth....

bltadm 11/06/2021

DACS - The Ultimate Remote Device Management solution

The ultimate provisioning solution for companies in the midst of digital transformation Companies are under increasing pressure to deliver incredible experiences with limited resources, time,...

blb-pregled 07/06/2021

Automating Customer Care Troubleshooting and Diagnostics

The Rise of Automation for Customer Care In recent years, we’ve seen a rapidly growing adoption of all kinds of intelligent tools, from artificial intelligence...

bltadm 17/05/2021

Bulb Technologies Welcomes Luc Cavelier as CSO

Leadership team changes Regional technology leader, Bulb Technologies, is excited to announce that Luc Cavelier is joining its leadership team. Cavelier also holds a position...

bltadm 30/04/2021

Bulb & Agama’s innovative solutions support A1 Hrvatska in its digital transformation

A1 Hrvatska case study In recent years, customer habits and expectations have rapidly changed and evolved. As a result, operators and service providers have an...

bltadm 15/04/2021

Bulb secures €7m investment through a strategic partnership with M + Group

The new strategic collaboration confirms Bulb's position as a regional technology leader in the segment of digitalization and automation of customer care processes Bulb secured...

bltadm 09/02/2021

Creating an outstanding experience with Cempresso Customer Care

A1 Slovenia case study Throughout the years, customer habits and expectations have been changing and evolving. Customers are accustomed to experiences they receive from big...

bltadm 28/12/2020

Bulb Technologies starts a new journey with IPKO

We are excited to announce our latest collaboration. In the following months, we will work on the implementation of our flagship product Cempresso Customer Care...

bltadm 30/10/2020

Bulb extends DACS customers footprint to North-Western Europe market

We are very proud to announce that Fluvius has chosen Bulb as a vendor for the CPE provisioning solution and joins a long list of...

bltadm 27/02/2020

Bulb Technologies started preparations for CEMPRESSO exhibit at Call Center World 2020 and Mobile World Congress 2020

We are thrilled to announce that Bulb Technologies will exhibit at Mobile World Congress 2020 in Barcelona, as well as Call Center World 2020 in...

bltadm 13/01/2020