CX Software - The 5 Must-Have Features to Look for

Use our tips to get a game-changing CX Software Let's face it, CX is the most important factor every business should focus on today. If...

bltadm 16/11/2022

Intelligent Workflows Create Business Value

  Intelligent workflows activate your intelligence, tap into data, and provide the best immediate response to a given situation. In every company and industry, leaders...

bltadm 05/10/2022

Level Up Customer Engagement with Cempresso

  In today's business world, few things are more important than making sure your customer service strategy is up to snuff. Whether you're in the...

bltadm 03/08/2022

The Best Ways to Boost Your Field Service Management

  Field service management is a complex task, even in today's increasingly digital world. To effectively manage your field service operations, you need a powerful...

bltadm 01/08/2022

Quick Tips for Better Customer Support During the Holidays

The holiday season is one of the most lucrative times for many brands. It provides an opportunity to increase sales, strengthen customer relationships and deliver...

bltadm 25/07/2022

The 6 Mobile Trends driving innovation that Telcos Need to Recognize in 2022

Telecommunications is one of the industries that has seen the greatest changes since the pandemic According to Deloitte analysis, demand for high-value mobile connectivity has...

bltadm 09/06/2022

Fighting the Global Labor Shortage with the Power of Automation

Automation -  the best way to fill the work gaps The global labor shortage is becoming an increasingly important issue for leaders in today's economy....

bltadm 02/06/2022

Success in 2022 Depends on Your Customer Support Strategy

Are You on Track? Redefining customer support in 2022 could be the most valuable thing you do for your business. We live in a world...

bltadm 19/05/2022

6 Quick Tips to Improve Customer Experience in Your Contact Center

Is Customer Experience a Key Differentiator Today? Although the pandemic and challenges of recent years have led to a number of changes in the way...

bltadm 13/05/2022

Cable Operators Portfolio

Redesign your customer support and reduce costs at the same time Being a cable operator today is a major challenge. For starters, cable operators are...

bltadm 03/05/2022

Are You on the Right Path with your 2022 Automation Strategy Agenda?

Every Digital Transformation Needs Automation Strategy Automation strategy, cited by market leaders like Gartner as one of the most influential technologies for the next few...

bltadm 26/04/2022