News


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Automating Customer Care Troubleshooting and Diagnostics

The Rise of Automation for Customer Care In recent years, we’ve seen a rapidly growing adoption of all kinds of intelligent tools, from artificial intelligence...

bltadm 17/05/2021

Bulb Technologies Welcomes Luc Cavelier as CSO

Leadership team changes Regional technology leader, Bulb Technologies, is excited to announce that Luc Cavelier is joining its leadership team. Cavelier also holds a position...

bltadm 30/04/2021

Bulb & Agama’s innovative solutions support A1 Hrvatska in its digital transformation

A1 Hrvatska case study In recent years, customer habits and expectations have rapidly changed and evolved. As a result, operators and service providers have an...

bltadm 15/04/2021

Bulb secures €7m investment through a strategic partnership with M + Group

The new strategic collaboration confirms Bulb's position as a regional technology leader in the segment of digitalization and automation of customer care processes Bulb secured...

bltadm 09/02/2021

Creating an outstanding experience with Cempresso Customer Care

A1 Slovenia case study Throughout the years, customer habits and expectations have been changing and evolving. Customers are accustomed to experiences they receive from big...

bltadm 28/12/2020

Bulb Technologies starts a new journey with IPKO

We are excited to announce our latest collaboration. In the following months, we will work on the implementation of our flagship product Cempresso Customer Care...

bltadm 30/10/2020

Bulb extends DACS customers footprint to North-Western Europe market

We are very proud to announce that Fluvius has chosen Bulb as a vendor for the CPE provisioning solution and joins a long list of...

bltadm 27/02/2020

Bulb Technologies started preparations for CEMPRESSO exhibit at Call Center World 2020 and Mobile World Congress 2020

We are thrilled to announce that Bulb Technologies will exhibit at Mobile World Congress 2020 in Barcelona, as well as Call Center World 2020 in...

bltadm 13/01/2020

Our amazing experiences @ BBWF19 in Amsterdam

Was the Broadband Forum really “A separation of facts from fiction”? After a relaxing weekend, it is a great time, to sum up, our impressions...

bltadm 23/10/2019

Anga 2019 – overwhelming experience!

Cable networks evolution and standards, new technologies, and devices are shown at #angacom2019 are a constant inspiration for developing and maintaining supreme software solutions for...

bltadm 07/06/2019

Staying abreast with current trends @ Digital Transformation World

t’s been a week since we came back from #TMFDigital and we have to say that once again, the impressions are great. This year, we’ve...

bltadm 24/05/2019

Outstanding Catalyst Business Impact award won!

Bulb Technologies team enjoyed being part of this year’s Catalyst “Open AI Business Assurance Market Place”. We are very proud of our team members Maja...

bltadm 21/05/2019

Bulb Technologies, managing the customer experience in the digital era

ImpresaCity, leading magazine with a wide distribution in the Italian manufacturing and service industry offers a preliminary coverage of the Bulb Technology story and the...

bltadm 06/05/2019

UPCOMING EVENT: Bulb Technologies @ Digital Transformation World 2019

Following Bulb Technologies’ traditional presence at Digital Transformation World in Nice, we are happy to announce that once again we’ll exhibit our latest achievements in...

bltadm 26/04/2019

How Customer Relationship is changed in the Telco business

Relación Cliente, one of the most influential magazines in Spanish language, met us at Mobile World Congress, the biggest gathering of professionals in the mobile industry. The discussion revolved...

bltadm 28/03/2019

Continuous Customer Experience according to Bulb Technologies in Italian HW Upgrade magazine

“With the advent of 5G the number of connected devices will have an exponential growth…” it’s the starting line of this interesting post from HW...

bltadm 28/03/2019