Bulb Technologies

Digital process automation company

It is never easy to transform a business,
but with Bulb, it`s certainly easier.

Contact us for a demo

Find out more about our solutions for different industries (Telco, Insurance, Cross-industry, etc.) and products

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Powerful and Flexible

Our software solutions transform manual ways of working into modern digital processes.

Years of experience have made our solutions both powerful and flexible to best suit customers needs.

With our solutions covering entire life-cycle of interaction (from the contact centre to issue solving), Bulb Technologies can improve automation of cross-functional processes, digitalization and introduction of omnichannel, process optimization and orchestration.

Our suite also offers an analytics stack designed to provide answers to all complex questions that might arise.

Our Products

CEMPRESSO SUITE

Superhero-like Customer Service

CEMPRESSO Customer Care

The best way to impress a customer

CEMPRESSO BPM

Make value of Data

CEMPRESSO Analytics & Intelligence

DHCP/DOCSIS Auto Configuration System

DACS Device Management

Your guide to ideal customer experience

Our Solutions

Automated Diagnostics and Troubleshooting

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Virtual Agent

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Chatbots

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Digital On-Boarding and Order Management

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Digital Selfcare For Troubleshoot

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Service Performance Dashboard

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Automated Customer Service

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Enterprise Process Automation

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DOCSIS device management

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Proactive Network Management (PNM)

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Optimizing network performance

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Asset management

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#1 Market leader in SE Europe

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Over 40 CSPs served worldwide

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Years of experience

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5M+ CPE devices managed

More than 30+ customers are using our products and solutions

Our customers

News & Activities @ Bulb

News

Bulb secures €7m investment through a strategic partnership with M + Group

The new strategic collaboration confirms Bulb’s position as a regional technology leader in the segment of digitalization and automation of customer care processes…

bltadm 09/02/2021

Creating an outstanding experience with Cempresso Customer Care

A1 Slovenia case study Throughout the years, customer habits and expectations have been changing and evolving. Customers are accustomed to experiences they receive…

bltadm 28/12/2020

Bulb Technologies starts a new journey with IPKO

We are excited to announce our latest collaboration. In the following months, we will work on the implementation of our flagship product Cempresso Customer Care…

bltadm 30/10/2020

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