Powerful and Flexible
Our software solutions transform manual ways of working into modern digital processes.
Years of experience have made our solutions both powerful and flexible to best suit customers needs.
With our solutions covering entire life-cycle of interaction (from the contact centre to issue solving), Bulb Technologies can improve automation of cross-functional processes, digitalization and introduction of omnichannel, process optimization and orchestration.
Our suite also offers an analytics stack designed to provide answers to all complex questions that might arise.
Superhero-like Customer Service
CEMPRESSO Customer Care
The best way to impress a customer
CEMPRESSO BPM
Make value of Data
CEMPRESSO Analytics & Intelligence
DHCP/DOCSIS Auto Configuration System
DACS Device Management
Your guide to ideal customer experience
Our Solutions
#1 Market leader in SE Europe
Over 40 CSPs served worldwide
Years of experience
5M+ CPE devices managed
More than 30+ customers are using our products and solutions
Our customers
News & Activities @ Bulb
News
The Benefits of Low Code Applications
In the last couple of decades, the technology available to companies around the world has accelerated at an incredible pace. On one hand, this innovation offers…
The impact of IoT on Customer Engagement
Most consumers connect with smart devices on a daily basis. Whether they’re asking their smart speaker to play their favourite workout tunes, or they’re asking…
Quick Digital Strategies to Improve Customer Experience
Not only are 86% of buyers willing to pay more for an excellent customer experience, but the more an item costs, the more they’re happy to pay. Investing in happy…