Powerful and Flexible
Our software solutions transform manual ways of working into modern digital processes.
Years of experience have made our solutions both powerful and flexible to best suit customers needs.
With our solutions covering entire life-cycle of interaction (from the contact centre to issue solving), Bulb Technologies can improve automation of cross-functional processes, digitalization and introduction of omnichannel, process optimization and orchestration.
Our suite also offers an analytics stack designed to provide answers to all complex questions that might arise.
Superhero-like Customer Service
CEMPRESSO Customer Care
The best way to impress a customer
CEMPRESSO BPM
Make value of Data
CEMPRESSO Analytics & Intelligence
DHCP/DOCSIS Auto Configuration System
DACS Device Management
Your guide to ideal customer experience
Our Solutions
#1 Market leader in SE Europe
Over 40 CSPs served worldwide
Years of experience
5M+ CPE devices managed
More than 30+ customers are using our products and solutions
Our customers
News & Activities @ Bulb
News
Bulb secures €7m investment through a strategic partnership with M + Group
The new strategic collaboration confirms Bulb’s position as a regional technology leader in the segment of digitalization and automation of customer care processes…
Creating an outstanding experience with Cempresso Customer Care
A1 Slovenia case study Throughout the years, customer habits and expectations have been changing and evolving. Customers are accustomed to experiences they receive…
Bulb Technologies starts a new journey with IPKO
We are excited to announce our latest collaboration. In the following months, we will work on the implementation of our flagship product Cempresso Customer Care…