Powerful and Flexible
Our software solutions transform manual ways of working into modern digital processes.
Years of experience have made our solutions both powerful and flexible to best suit customers needs.
With our solutions covering entire life-cycle of interaction (from the contact centre to issue solving), Bulb Technologies can improve automation of cross-functional processes, digitalization and introduction of omnichannel, process optimization and orchestration.
Our suite also offers an analytics stack designed to provide answers to all complex questions that might arise.
Superhero-like Customer Service
CEMPRESSO Customer Care
The best way to impress a customer
CEMPRESSO BPM
Make value of Data
CEMPRESSO Analytics & Intelligence
DHCP/DOCSIS Auto Configuration System
DACS Device Management
Your guide to ideal customer experience
Our Solutions
#1 Market leader in SE Europe
Over 40 CSPs served worldwide
Years of experience
5M+ CPE devices managed
More than 30+ customers are using our products and solutions
Our customers
News & Activities @ Bulb
News
Telco Troubleshooting Automation
Deliver a superior customer experience while lowering costs As businesses and their teams become increasingly complex, the demand for simple, streamlined, intelligent…
Intelligent information management best practices
On the path to greater digital efficiency, productivity, and scalability, businesses must find the best way to manage information and use it to their advantage.…
5 Amazing Ways to Digitally Transform Customer Experience
Around 86% of customers say they're happy to pay more for a guaranteed good customer experience, and 49% of customers make impulse purchases based on a great customer…