Powerful and Flexible
Our software solutions transform manual ways of working into modern digital processes.
Years of experience have made our solutions both powerful and flexible to best suit customers needs.
With our solutions covering entire life-cycle of interaction (from the contact centre to issue solving), Bulb Technologies can improve automation of cross-functional processes, digitalization and introduction of omnichannel, process optimization and orchestration.
Our suite also offers an analytics stack designed to provide answers to all complex questions that might arise.
Superhero-like Customer Service
CEMPRESSO Customer Care
The best way to impress a customer
CEMPRESSO BPM
Make value of Data
CEMPRESSO Analytics & Intelligence
DHCP/DOCSIS Auto Configuration System
DACS Device Management
Your guide to ideal customer experience
Our Solutions
#1 Market leader in SE Europe
Over 40 CSPs served worldwide
Years of experience
5M+ CPE devices managed
More than 30+ customers are using our products and solutions
Our customers
News & Activities @ Bulb
News
Automating Customer Care Troubleshooting and Diagnostics
The Rise of Automation for Customer Care In recent years, we’ve seen a rapidly growing adoption of all kinds of intelligent tools, from artificial intelligence…
Bulb Technologies Welcomes Luc Cavelier as CSO
Leadership team changes Regional technology leader, Bulb Technologies, is excited to announce that Luc Cavelier is joining its leadership team. Cavelier also holds…
Bulb & Agama’s innovative solutions support A1 Hrvatska in its digital transformation
A1 Hrvatska case study In recent years, customer habits and expectations have rapidly changed and evolved. As a result, operators and service providers have an…