It was announced today that H1 Telekom, one of the leading alternative service operators in Croatia, has launched a multi-screen platform app for its OTT services that was designed by Bulb Technologies, a leader in broadband service management and customer experience solutions. The new app, launched for both iOS and Android devices, provides video services running on Bulb’s multi-screen platform. It will allow customers of H1’s digital TV service to control their set-top boxes using their mobile devices.
The application is highly integrated with the Netgem set-top box (STB) and in addition to a remote control, it offers many other advanced features to end users.
“Keeping up with the latest demands is critical for customer satisfaction in this competitive market,” commented Neven Stipcevic, CTO of Bulb. “H1 approached us with the desire to offer a mobile app for their TV service and we were more than happy to oblige. Customers have been very receptive to it.”
About Bulb Technologies
Bulb Technologies provides solutions for telecom service management, customer support process automation and knowledge management. Bulb enables all types of service providers ‒ fixed, cable and mobile ‒ to deliver superior customer experience and significantly reduce customer support related costs. Bulb’s solutions support any protocol, device or telecom network element, and meet complex custom delivery requirements in the multivendor network infrastructure. Bulb was founded in 2006. Its customers include companies of Deutsche Telekom, Telekom Austria and United Groups. Learn more at www.bulbtech.com