Cempresso AI Agent: Revolutionizing Generative AI Implementation
Generative AI has taken the world by storm. Ever since OpenAI introduced companies to the potential benefits of large language modelling and GenAI assistants, demand...
8 Ways You Can Meet Customer Expectations
Figuring out how to meet and exceed customer expectations isn't as easy as it seems. All companies know that if they want to compete in...
The Battle Between Calls and Chat: Which Will Win?
Regardless of the industry you're in, you probably already know that the customer experience is the key to success. More than any other factor,...
How to Include Powerful Human Interactions in a Seamless Strategy for Digital Customer Experience
The way companies serve their customers has changed drastically in recent years. As consumers become more digitally focused, old-fashioned call centers are quickly being...
CX Software - The 5 Must-Have Features to Look for
Use our tips to get a game-changing CX Software Let's face it, CX is the most important factor every business should focus on today. If...
Bulb Technologies starts a new journey with IPKO
We are excited to announce our latest collaboration. In the following months, we will work on the implementation of our flagship product Cempresso Customer Care...
Bulb extends DACS customers footprint to North-Western Europe market
We are very proud to announce that Fluvius has chosen Bulb as a vendor for the CPE provisioning solution and joins a long list of...
Outstanding Catalyst Business Impact award won!
Bulb Technologies team enjoyed being part of this year’s Catalyst “Open AI Business Assurance Market Place”. We are very proud of our team members Maja...