TM Forum Wrap up

  • May 24, 2018
“tutto fumo e niente arrosto” It has now been a week since the Bulb team came back from TM Forum’s Digital Transformation World in Nice. While it was a good occasion to catch-up with our partners and customers, this was also the time to discuss about “digital transformation” with our peers in the industry and […]
Read More

Bulb Technologies brings contextual analytics to TM Forum Catalyst on accelerating CSPs’ data-driven digital transformation

  • May 9, 2018
  Data-driven personalisation of customer journey set to transform omnichannel buying experience     Bulb Technologies announced its participation in a TM Forum Catalyst Proof of Concept (PoC), taking place at TM Forum’s Digital Transformation World conference and exhibition (14-16 May, Nice, France). Championed by BT, this Catalyst project, Accelerating the shift from Communications Service […]
Read More

Vipnet selects Bulb Technologies to deliver a personalised and enhanced customer service

  • April 24, 2018
Vipnet automates its customer care and network troubleshooting service through a single platform to perform network diagnostics and troubleshooting across multiple domains and service types     Bulb Technologies, a leader in service management and customer experience solutions, today announced that Vipnet, a leading operator in Croatia and part of the A1 Telekom Austria Group, has […]
Read More

Bulb Technologies launches CEMPRESSO Active Care, enabling CSP’s to provide a premium customer experience

  • April 11, 2018
    Delivers 360 service visibility, irrespective of access network, for proactive issue resolution and personalisation of customer relationship Bulb Technologies, a leader in service management and customer experience solutions today announced the launch of CEMPRESSO Active Care, a next-generation customer support platform that pro-actively resolves customer service issues across all access types and technologies before […]
Read More

Sharing internal knowledge @ Bulb

  • February 27, 2018
Dear Bulb, meet Bulb! “No man is an island, entire of itself”… Wide spectre of concurrent projects leads to a point where it’s challenging to keep up and stay in line with company’s strategic growth. Here at Bulb, we’re not islands, we strive to achieve more by sharing internal knowledge. Every employee, every department should […]
Read More

Follow us in 2018.

  • February 16, 2018
  Ok folks its been a frantic start to 2018 with lots of exciting things going on, new partners, new customers and new product features will be rocking this way in 2018! Come over to our LinkedIn page to get the latest news and views. While you are there check out our awesome “Why CEMPRESSO?” series. […]
Read More

Bringing value from CEMPRESSO data

  • October 10, 2017
Proud to be invited to present our latest analytics achievements in customer experience management! Bulb Technologies showcased the value of CEMPRESSO data within Hrvatski Telekom environment. Ksenija Bastijanić Cvijanović, Data Scientist at Bulb Technologies, presented the SDR analytics powered by Pentaho/Clickhouse stack. Thank you, guys, for the challenges you placed in front us during the lively discussion.
Read More

Bulb @ Magenta1 B2B RUN Zagreb

  • September 18, 2017
More than 4.000 runners from more than 200 companies gathered for this unique business running competition that took place on 14th September in Zagreb, with the main goal of raising awareness of a healthy lifestyle, reinforcing team spirit and encouraging mutual communication. The race was five kilometers long, and we had a team of 10 […]
Read More

Bulb Technologies on TM Forum Live! 2017

  • May 17, 2017
From 15-18 May, Bulb Technologies is attending TM Forum Live! in Nice, France. Together with other industry leaders, Bulb is participating in the catalyst Experience Journey Shaping with Data Analytics. This catalyst is aiming at automating cross domain action taking to improve customer experience based on data analytics. The project is introducing an automated decision […]
Read More