Solutions

Cempresso,

the ultimate guide to ideal customer experience

 

Go through our solutions and find the ONE that solves problems you are encountering

Customer Service Process Automation

Empower your Agents for each interaction with automated diagnostics, guided step by step workflow and intuitive access to all required information in one tool, to reduce repeated interactions.

Proactive Network

Management

Process data from customer devices, network elements, service delivery platforms and OSS/BSS systems to generate insights for managing technical operations, customer care and marketing actions.

Selfcare Touchpoint for Troubleshoot

Deliver great self-care driven by predictive intelligence and automated workflows to your customer. Reduce stressful contacts towards Customer service and improve employee satisfaction.

Full Scale Cross-Functional Process Automation

Our suite delivers an end-to-end solution for various processes.Goal was to allow businesses to manage their customer interactions as reactive, proactive or even predictive.